Knowledge Base:  
I need to cancel my order. Will there be a cancellation fee?
Last Updated: 10/28/2014
• If your order is still pending, there will be no fee charged for you to cancel your order.
• If your order and artwork have been processed for production, and an artwork confirmation has been emailed but not approved, you will be assessed a $38 cancellation fee (per artwork file readied for production). Design and layout fees for any additional work performed will not be refunded.
• After you have approved your artwork confirmation for production, you will be charged for all work performed.
Please review our order cancellation policy here.




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