Frequently asked questions
Follow this link for answers to many of the common questions we're often asked.
Important! Creating "print ready" files. Pricing for all custom printed graphics is based on our receiving files prepared to our print ready requirements.
Before submitting final files to us, print your file, double-check
spelling, review overall page design and insure your final file is 100%
ready for us to print.By submitting your artwork to us, any files received that do not comply with our print ready requirements
classify as working files and the appropriate charges will be added to
your order for us to properly prepare your files for printing.
Please download and read this file carefully [print ready requirements (PDF-6.9mb) Adobe Reader 6.0 required] before submitting files to us to print.
Important Color notes:Allegro Display & Graphics
cannot assume responsibility for incorrect output of photos, completed
artwork, logos, etc. submitted as print-ready files. We can assure you
our large format printers are color profiled and calibrated daily so as
to reproduce the CMYK values in your digital file as accurately as
possible using industry standard CMYK ink densities.We cannot verbally
describe to you what your colors will look like, or assure you will like
them. If your color is critical, requesting a color approval proof of
your print-ready file be printed (using the same media, same inkset, and
same printer as the final graphic will be produced) is highly
recommended. Contact your account manager to order.If you have questions
about preparing your artwork, please contact us and ask to speak with
our graphics department. We're here to help.
What’s the difference between RGB & CMYK?
RGB color was not designed for commercial printing of color
graphics, CMYK was. Therefore, for best results, your artwork should be
created in CMYK (not RGB and then converted) from the very start. CMYK
refers to the ink colors used for all full color printing: Cyan,
Magenta, Yellow, and Black. RGB refers to the colors Red, Green and
Blue, used in computer monitors, digital cameras, scanners and art
designed for websites. RGB is used for web work, CMYK is used for print
work.Please note: If you submit file(s) in RGB (or
if you orginally created your file(s) in RGB and converted them to CMYK
before submitting) your print-ready file will not be flagged as
problematic. Our Onyx RIP will automatically convert all RGB
images and files to CMYK for printing but, colors may shift in the
process. WE ARE NOT RESPONSIBLE FOR COLOR SHIFTS WHEN PRINTING FILES
CREATED IN RGB. [download print ready requirements (PDF-6.9mb)]
Why does the Blue or Green I selected off my color pallet not print the same?
Two of the most misunderstood and troublesome colors we
have ever run across are screen blue vs. printed blue and screen green
vs. printed green. The blue / green on the left of the image below,
simulates the colors many people mistakingly select to print, when
designing their artwork. These are RGB color and will not reproduce even
close to the colors you saw on screen. The colors that will print in
CMYK are simulated on the right of the image below.This is not an issue
specific to our equipment, but rather, an industry wide issue. In the
October 2002 issue of Digital Output Magazine, contributing editor
Stephen Beals published an article that discussed the complexities and
pitfalls of color matching in an evolving technology. Click here to download the story in it's entirety.
[back to top]
How accurately will my custom printed graphics match what I see on my monitor? The
technology used for large format inkjet printing is a CMYK printing
process, so therefore when printed, RGB monitor colors are simulated
using Cyan, Magenta, Yellow and Black inks. Because of wide differences
in monitors and how they display color, many printed (CMYK) colors do
not accurately match the (RGB) colors you see on screen (see
illustration above). Bottom line: although close, the final graphics we
produce for you are likely to include colors that do not "match" the
colors you see on your monitor. At Allegro, we offer
fast turnaround and low pricing by printing to a "pleasing color"
standard, using industry standard CMYK ink densities. Therefore, we make
no guarantee your custom printed graphics will accurately match a
specific color you see on your monitor. When it comes to color, our
large format printers do very well, but matches are not perfect,
especially with file and images created in RGB.
Will my custom printed graphics match a sample I print
out on my own printer, business card or another previously printed
brochure? At Allegro, we offer fast turnaround and low pricing by
printing to a "pleasing color" standard, using standard CMYK ink
densities. Therefore, there’s no guarantee your graphics will accurately
match your printed sample. This is due to the widely varying results
from different output devices including monitors, inkjet, thermal, dye
sublimation and color laser printers, papers, inks, materials and even
printers. When it comes to printing color, our large format printers do
very well, but matches are not always perfect. This is due to the way
our CMYK inkjet inks print differently on each of our widely varying
materials. Bottom line: the final product we produce for you is unlikely
to match "side-by-side" the output from your printer or printed piece!
If your color is critical, please contact us to order a color approval
proof to be printed on the same material as your final graphics. [back to top]
Will my graphics match our PANTONE® (PMS) solid ink colors?
The technology used for large format inkjet printing is a CMYK printing
process, so PMS solid ink colors are simulated using Cyan, Magenta,
Yellow and Black inks. To see how your PMS solid ink colors will
reproduce in CMYK, we highly recommend you use a PANTONE® solid to
process guide (uncoated) www.pantone.com.COLOR MATCHING using the PANTONE® solid to process guide in digital print production.
The PANTONE® solid to process guide shows what happens when you
reproduce PANTONE MATCHING SYSTEM® (PMS) colors in CMYK. Although many
can be successfully simulated, a large majority cannot due to the
limitations inherent in four-color process (CMYK) printing. The fan
guide displays 1,089 PANTONE® colors on coated stock alongside their
closest four-color process match. The CMYK screen values are provided
for each process color. [back to top]
How can I tell what a particular CMYK color I’ve chosen is going to look like when printed?
There are two ways: (1) Contact us to order a color approval proof
(your file printed on the same material as your final order). This
option can be time consuming and expensive, but is highly accurate! (2)
Purchase a PANTONE® process color guide - uncoated (around $100. For
more information, please visit PANTONE® at: www.pantone.com).
The PANTONE Process Color System® offers a comprehensive palette of
over 3,000 colors achievable in four-color (CMYK) process printing. For
our custom printed inkjet graphics, we recommend the UNCOATED guide. [back to top]
COLOR MATCHING: Proceed with Caution
In the October 2002 issue of Digital Output Magazine,
contributing editor Stephen Beals published an article that discussed
the complexities and pitfalls of color matching in an evolving
technology. Click here to download the story in it's entirety.
How our process works
1. When you place your order and we receive your print ready
file(s), our art department will inspect it (them), checking for any
potential problems. Please note: If you submit file(s) in RGB (or if you
orginally created your file(s) in RGB and converted to CMYK before
submitting) your print-ready file will not be flagged as problematic. Our
Onyx RIP will automatically convert all RGB images and files to CMYK
for printing but, colors may shift in the process. WE ARE NOT
RESPONSIBLE FOR COLOR SHIFTS WHEN PRINTING FILES CREATED IN RGB.
[download print ready requirements (PDF-6.9mb)]
2. Once your file inspection is
completed (typically within 24 hours), we'll email your order
confirmation for your approval along with a link to our online approval
form. Your credit card will be charged $40 (per file) at this time.
3. After you review your order confirmation, you must complete our online approval form [see also>changes]. Upon receipt, we'll enter your order into our production schedule [see> turnaround] and your credit card will be charged for the balance of your order. (Approvals received after 12:00 PM CT will be entered into the next days schedule). If
you see changes you wish to make at this point, you can either submit a
new file(s) ($40 fee), have us make the changes for you or you can
"Cancel Your Job" and incur no further charges.
4. When your order is scheduled, it
will be completed, packaged and shipped according to the production
schedule listed on your order confirmation.
If you have further questions regarding how to prepare your files, please call toll-free 800.969.9913.